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Silk Cloud announces a vacancy for the position of Presales Engineer.
Vacancy: Presales Engineer
Company: Silk Cloud
Department: Technology and Innovation
Location: Tbilisi
Employment type: Full-time
About the role
Silk Cloud provides cloud, data-centre, cybersecurity, connectivity, IT infrastructure and managed services to businesses in Georgia. Many Georgian companies are still early in adopting these services and need help understanding what a modern cloud or security setup looks like and what value it brings.
We're looking for a Presales Engineer to join our sales team as the technical lead for client engagements. You'll work alongside account managers from the first meeting through to closing the deal, translating customer needs into solutions that are technically sound, competitive, and clearly valuable to the client. You'll start with the client's business problem, not just a product list.
Key responsibilities
Join sales meetings with clients, including IT leaders and senior management, and answer technical questionsDiscover and document customers' business challenges and technical requirementsAssess the client's current environment (infrastructure, cloud use, network, security, backup and disaster recovery) and identify improvement opportunitiesAdvise clients on GPU and AI infrastructure options and size solutions for AI/ML workloadsQualify opportunities and assess technical feasibilityRecommend the right delivery model for each client: Silk Cloud data centre, private, public or hybrid cloud, managed services, or partner solutionsDesign solution architectures, migration plans and implementation roadmapsPrepare technical and commercial proposals, including TCO/ROI comparisons of the client's current setup versus the proposed solutionPrepare BOQ/BOM pricing in coordination with vendors and partnersLead the technical part of tenders and RFP/RFI/RFQ responsesDeliver tailored presentations, product demos and workshopsCoordinate internal specialists and technology partners (hyperscalers, cybersecurity and infrastructure vendors); track competitor offerings; train the sales team and partners; hand over projects to the implementation team after the sale
Requirements
Bachelor’s degree in computer science, Engineering, or a related field3–4+ years in presales, technical sales, technical consulting, or a similar roleStrong technical knowledge of networking, cloud, cybersecurity and softwareGood understanding of data centres, virtualisation, backup and disaster recoveryUnderstanding of the full sales cycle, from first presentation to closeAbility to explain complex technical topics to non-technical audiencesAbility to build basic business cases (TCO/ROI)Strong presentation, workshop facilitation and communication skillsAnalytical thinking and problem-solving skillsExperience writing technical documentation and proposalsB2B sales experienceFluent Georgian and English, spoken and written
Nice to have
Tender experience, including public procurementRelevant vendor certifications (cloud, cybersecurity, networking)Background in a systems integrator, cloud provider, telecom operator or IT services companyExperience with managed services or cloud migration projects
How to apply
If you are interested, please send your CV to HRDepartment@silkcloud.ge,
with the position title “Presales Engineer” in the subject line.