გერმანულ და ინგლისურენოვანი კლიენტთა ოპერაციების ექსპერტი - ტურისტული ინდუსტრია 

TP Georgia is seeking a German and English Speaking Operations Customer Expert - Booking.com Start your career journey with TP Georgia and receive a Sign-on Bonus of 2000 GEL. 10 YEARS in Georgia / over 2000 employees Are you passionate about traveling and love helping people? Do you enjoy solving problems and creating great customer experiences? Then this role is for you! As an Operations Customer Expert, you will support our travellers by answering questions, resolving issues, and guiding them toward unforgettable trips. You will have a key connection between Booking.com and our valued customers — and an important part of our success. What we offer: Compensation UP TO GROSS GEL:3000 1st 6 months (salary/yearly/performance bonus/night hours)3300 6th month onward (salary/yearly/performance bonus/night hours)2000 sign on bonus2000 referral Bonus650 Life Event Bonusother bonus schemesPaid Health Insurance for you and your familyPaid Training Your Growth & Work‑Life Balance Fast career growth – promotion to Senior level possible after 6 monthsWork from home possibility after 3 monthsWellbeing offerings: yoga, pilates, events, and morePsychological support: confidential on‑site consultations with professional psychologistsCorporate benefits with partner companiesPrime location on Rustaveli Avenue with a modern office, chill‑out & gaming zoneLate shift transportation What We’re Looking For German language skills C1+ (spoken & written required)English B2Strong customer orientation and communication skillsAbility to interact confidently with diverse customer typesGood computer skills + fast typingCreative, solution-oriented mindset and a strong team playerWillingness to work in shifts, weekends, and public holidaysExperience in a similar role is a plus, but not required What you'll do Handle inbound calls and written inquiries from customersProvide clear, friendly, and professional support in German and EnglishOffer expert guidance on bookings, changes, cancellations, and travel plansUpdate and maintain customer and booking dataWork closely with your team to deliver the best customer experience How to ApplyIf this sounds like the right match for you, we would love to receive your application! Please apply to this job online using following link: https://tp-georgia.softgarden.io/job/55501947?l=de Please apply in German or English by 26.08.2026. Click the Apply button below to get started. If you have any further questions, feel free to message us directly on Facebook By submitting the job application, you agree to storage your data in our database for applicants and keep it for a period of 6 months. The company promotes equal employment opportunities and supports the principle of equality in the workplace. Decisions are made based on the applicant's qualifications and not on the basis of race, skin color, nationality, religion, gender, age, sexual orientation, gender identity, marital status, or any other criterion, as stipulated in the Labor Code of Georgia. At our Company, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.